This privacy policy is designed to assist individuals in the understanding of the use of their information by Pamela Mutsau in accordance with the Australian Privacy Act and law and information security.

 

This Privacy Policy refers to all personal information that is collected by Pamela Mutsau (referred to as Us, Our or We in this document) via Our website. Please review Our privacy policy attentively to comprehend how We gather, utilize, safeguard, or manage your information in line with Our website practices.

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WHAT PERSONAL INFORMATION DO WE COLLECT VIA OUR WEBSITE?

The type of personal information collected by Us is dependant on your use of Our website. When ordering, subscribing, or registering on Our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

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WHEN IS THIS INFORMATION COLLECTED?

This information is gathered from you when an order is placed by you, when you subscribe to newsletters, or when you complete a form on Our website or forms that are affiliated with Us. This information may also be collected if and when you choose to sign up as a member on Our website, or if this is a requirement in order to gain access to a particular service/product.

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DEFINITIONS - TYPES OF INFORMATION

The terms Sensitive Information and Sensitive Information are defined in the Privacy Act 1998.

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Sensitive Information means information or an opinion about an individual’s: racial or ethnic origins, political opinions, membership of a religious ascociation, religious beliefs, philosophical beliefs, membership of a professional or trade association or union, health information or criminal record.

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Personal Information means information or an opinion about an idetified individual, or an individual who is reasonably identifiable:
a) whether the information or opinion is true or not; and
b) whether the information or opinion is recorded in material form or not.

Information that does not allow your identity to be disclosed or ascertained will not be subject to Our privacy policy as it will - in most cases - not fall into the category of Personal Information.

Sensitive Information means information or an opinion about an individual’s:
- racial or ethnic origins, political opinions, membership of a religious ascociation, religious beliefs, philosophical beliefs, membership of a professional or trade association or union, health information or criminal record.

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HOW DO WE USE YOUR INFORMATION?

Your information will only be used for the primary purpose for which it is required/requested/obtained, a secondary purpose directly linked to the primary purpose, with your consent and where required by law. We may utilize the data gathered from your registration, purchases, newsletter sign-ups, survey responses, interactions with marketing materials, website browsing, and other site features in the following manners:

• Efficiently handle your transactions.

• Personalise your experience to provide content and products that align with your interests and requests.

• Follow up with you after any interactions (live chat, email, phone inquiries or surveys).

• Send regular emails concerning your orders or additional products, services and brand news, which you can opt out of.

• Delivery of products via mailing services.

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HOW DO WE PROTECT YOUR INFORMATION?

Personal information is safeguarded within secure networks when a user enters, submits, or accesses their information while placing an order. This information is accessible only to a select few individuals with specific access privileges to maintain confidentiality. Moreover, any sensitive/credit information you provide is encrypted. The company that provides website services to Us has a team of privacy and security experts in information, application and network security.

All transactions are handled by a gateway provider and are not stored or processed on Our servers.

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DO WE USE ‘COOKIES’?

Yes, we do. Cookies allow websites or service providers to recognize your browser and collect and retain specific information. For example, cookies are used to assist in remembering and managing the items added to your shopping cart and are used to understand your preferences based on past or current website activities, which enhances the services We may provide to you and future site experiences.

We use cookies to allow the website or service provider's systems to be able to recognize your browser and gather specific information for future reference.

You have the option to receive a notification or notifications when a cookie is sent to your computer device. You can opt to disable all cookies through your broswer settings. Please refer to your browser's menu to explore and utilise the appropriate steps to manage your cookies settings.

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THIRD-PARTY DISCLOSURE

We do not sell, trade, or transfer your personal information that may identify you to external parties. In any event, such activity will be done so with prior notice to users. Exceptions include Our website hosting partners and other collaboratoring parties that help to run Our website, assist in managing Our business or serve Our website users/clients. These partners and collaborators will need to agree to keep the information confidential beforehand. Information may be disclosed as required by law, e.g. to safeguard Our rights, safety, property, and that of others.

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THIRD-PARTY LINKS

We do not include or offer third-party products or services on Our website. This may change after April 25 April 2024.

In future, when such links are provided, they will only be contained inside blog posts and on a seperate page with the title ‘Affiliate Links’ with the named affiliates accompanying each link. We will always name the affiliate partner and it’s association with Us in blog posts, on website page, and on social media. Links will only be posted inside blog posts sent via Our email, posted on this website, or featured on Our Facebook or Instagram posts and stories. Any links sent outside of these methods are NOT associated with Us. Furthermore, We will never request your bank details or any other financial information, personal information or request payment for products associated with affiliate partners. Purchasing via these links will be at your complete discretion. By clicking these links, you are subject to the privacy policy of that company. By visiting these sites you agree to take responsibility for your device’s safety.

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SOCIAL MEDIA

We take photos and videos of Our work - both in-studio or live events - for marketing purposes. We may post images and videos of unfinished work or ‘works-in-progress’ on social media. We will seek consent prior to posting images and videos of finished works. We will not post any Personal or Sensitive Information for your security. You may request that we not use images and videos of finished works on our website by sending the request in writing. You may also do so by indicating this on the Client Agreement Form issued to you prior to working with Us in the relevent section where this is addressed.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found in the footer section of each page.

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UNSUBSCRIBING FROM RECEIVING EMAILS

To unsubscribe from marketing emails, you can do so by clicking on the unsubscribe link at the bottom of the emails We send. If you wish to no longer receive any communications from Us, you can do so by emailing Us, to which We will respond by promptly removing you from ALL correspondence.

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CHANGING PERSONAL INFORMATION

You can change your personal information by emailing Us.

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WHAT HAPPENS IN THE CASE OF A DATA BREACH

We will notify you of any data breaches in writing via the emails provided to Us by you.

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CONTACTING US

For any questions regarding Our privacy policy and how We use your information, please contact Us via the details below:

hello@pamelamutsau.com
www.pamelamutsau.com/contact